Ballot Not Received

PLEASE NOTE: Vote-by-mail ballots (including emailed and faxed ballots) begin being sent to members of the uniformed services, Merchant Marine, spouses and dependents of such members, and overseas voters by 45 days prior to any election, after which vote-by-mail ballots are sent within two business days after the request is received by the Supervisor of Elections. 

If you have not received your vote-by-mail ballot, you can do the following:

1. Confirm your request. Please make sure there is a request for a vote-by-mail ballot on file for you by checking your status. Please make sure the ballot address (or email address or fax number for ballot delivery) is correct.

2. Request another (or your first) ballot.  The deadline for the Supervisor of Elections to receive a request for a vote-by-mail ballot to be mailed to you is ten days prior to the election at 5:00 P.M. US Eastern Time.

3. Use the "back-up" ballot. If you have made a timely application for but have not received a vote-by-mail ballot, then you may use the Federal Write-in Absentee Ballot (FWAB). The FWAB may only be used by members of the uniformed services or Merchant Marine living outside Duval County; uniformed services and Merchant Marine members’ spouses and dependents living outside Duval County; and overseas voters. How the FWAB works is that it is a backup ballot. A voter who submits the FWAB and later receives the official vote-by-mail ballot may submit the official vote-by-mail ballot. If the voter’s official vote-by-mail ballot is received by 7:00 P.M. US Eastern Time on Election Day, or, for an overseas voter in a presidential reference primary or general election, no later than 10 days after the date of the election, the Federal Write-in Absentee Ballot is invalid and the official vote-by-mail ballot shall be canvassed. 

IMPORTANT! In order to use the FWAB, you must have a request for a vote-by-mail ballot on file by the deadline. If you don’t have a request on file, then submit a request for a vote-by-mail ballot

Download the Federal-Write-in Absentee Ballot ("FWAB").  The FWAB download contains instructions, a page for you to enter your complete voter information, and a page for you to write in your voting choices. 

FWAB RETURN METHODS: stateside members of the uniformed services or Merchant Marine living outside Duval County and uniformed services and Merchant Marine members’ stateside spouses and dependents living outside Duval County must return the FWAB by mail or delivery to Maggie Johnson, Supervisor of Elections Office, 105 E. Monroe St., Jacksonville, FL 32202. Overseas voters may return the FWAB by mail or delivery to the address above or fax to (904) 301-3867.

FWAB RETURN DEADLINES: For stateside members of the uniformed services or Merchant Marine living outside Duval County and uniformed services and Merchant Marine members’ stateside spouses and dependents living outside Duval County, the FWAB must be received by the Supervisor of Elections in the county in which the voter is registered by Election Day at 7:00 P.M. US Eastern Time. 
For overseas voters, the FWAB must be received by the Supervisor of Elections in the county in which the voter is registered by Election Day at 7:00 P.M. US Eastern Time. HOWEVER, overseas voters have a 10-day deadline extension for ballots returned by mail in a presidential preference primary election and in a general election. For an overseas ballot to count when received after Election Day at 7:00 P.M. US Eastern Time, the overseas voted ballot must be postmarked or dated no later than Election Day and received by the Supervisor of Elections of the county in which the voter is registered to vote no later than 10 days after Election Day. 
A FWAB received by fax from an overseas voter must be received by Election Day 7:00 P.M. US Eastern Time. 

4. Consider requesting an emailed or faxed ballot. If the deadline (ten days prior to the election) for the Supervisor of Elections to receive a request for a mailed ballot has passed, then be aware that members of the uniformed services living outside Duval County,  Merchant Marine members living outside Duval County, spouses or dependents (living outside Duval County) of such members, and overseas voters may still request a ballot to be emailed or faxed to you. If you do not receive your emailed or faxed ballot within two days, please contact our office.

5. If you have questions or concerns, please contact us by email at duvaluocava@coj.net, by fax at (904) 301-3867, or by telephone to Maggie Johnson at (904) 255-3431.